Friday, November 24, 2017

Reset: My Fight for Inclusion & Lasting Change by Eileen Pao

Hardcover, 274 pgs, Pub Sept 19th 2017 by Spiegel & Grau, ISBN13: 9780399591013 Lit Awards: Shortlisted 2017 Financial Times & McKinsey Business Book of Year Nominee

I venture to guess that anyone reading Ellen Pao's personal experience about the discrimination she alleges at the hands of partners in the Silicon Valley venture capital firm Kleiner Perkins will find something in it with which to identify. I don’t expect anyone disbelieves her account. The cliquish melodrama of board meetings or the exclusionary after-hours drinking and strip clubs will be familiar to many, not all of them women. The truth is, the watch-your-back lifestyle of partners out for themselves in a corporate environment can get pretty ugly, particularly when large amounts of money are thrown about.

Pao is just one of the first women to document how such exclusionary behaviors affects so-called attempts to diversify management away from white men who probably [should] feel a little uncertain about sitting atop a corporation that is supposed to have its hand wrapped around the zeitgeist. But any uncertainty these white men feel about their position is no excuse for discrimination based on sex, color, sexual orientation.

Let’s face it: Ellen Pao is one very special individual, but she’s not going to change American corporate culture all on her own. She merely points out how childish corporate culture can become when adults with family responsibilities and an obligation to think outside the box and be challenged in their thinking try to find ways around those obligations.

Ellen goes through whole sordid, tiresome saga of being given seats in the back of the room, not being invited to business dinners (or even some business meetings!), of being asked to get the coffee or pass the cookies, chapter and verse, yada yada, but here it is, bluntly:
”As my time in venture wore on, more and more I began to notice my colleagues’ desperate unwillingness to depart from what they knew. The fear seemed, to me, to come from social anxiety. Almost all these men—and they were nearly all men—were awkward with each other and filled the awkwardness with clunky, inappropriate conversations. They might spend a full hour discussing porn stars and debating their favorite type of sex worker…Some would check out and flirt with the much younger administrative assistants—half to a third their age—and some would make racist jokes that weren’t funny…Or sexist jokes…week after week after week, and sometimes more than once in the same day.”
I will take a stab at suggesting that we’ve all been there…in high school. Ellen Pao grew up Asian American in a white world. She knows all about different. She knows about Asia and she knows about America. Not exclusionary. Not arrogant. Not, in fact, entirely sure of herself, despite three IV-league degrees in engineering, law and business. But she’s had enough of the chortling adolescents with sexual hand gestures—in school and at work.

Pao’s loss against Kleiner Perkins may define her, but not in the way the partners thought. Ellen Pao is not only a star, but a thought leader. At the end of this book detailing her discrimination case against the venture capital firm Kleiner Perkins, she writes of work done as CEO of reddit. They were one of the first internet firms to take down user content that was anti-social, hate speech, pornographic, or harassing. Those are difficult decisions to make. No other company was able to make that decision until she had. After reddit she set up a venture, Project Include, to help early- to mid-stage tech firms diversify their leadership and management teams. She acknowledges change is hard, that it won’t happen on its own, and that lessons her team has learned can be useful for firms wanting to start but who are overwhelmed with choices.

This book is not merely Pao’s side of the Kleiner Perkins lawsuit. It is Pao’s take-aways from that soul-crushing experience. This book is how you know this woman is going to power up and over any obstacle in her way. The thing she seems to understand is that diversity is, well, diverse. Not everyone thinks alike. That can divide a group, but Pao is betting that making people feel comfortable speaking out, contributing, and showcasing their special talents will bring a cohesiveness that will make the group succeed. Let’s hope so. Be prepared for something radical. And watch this woman. My money’s on her.

Some extremely nasty commentary took place in the media before, during and after the Kleiner Perkins lawsuit, including this somewhat absurd piece in Fortune by Fox News contributor and now Fortune executive editor Adam Lashinsky and Katie Benner. The authors point out a real logical inconsistency: that Ellen Pao’s “jaw-dropping” and “bold” lawsuit against Kleiner Perkins “flew in the face of past criticisms levied against her by Kleiner partners — that she was passive, that she waited for orders, and that she was risk-averse.” Pao answers all the questions raised in this article fully and adequately, even eloquently, in this book. As I contend, I’ve seen these behaviors before. Theirs don’t make sense. Hers do. I’m with her.



You can buy this book here: Shop Indie Bookstores

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